Talk:2020-09-14 Meet the Community Marketing Lead - The Golden Feather

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welcome to the golden feather grab a pint a plate and pick your seats your hosts vertec and chippy bree are back from their latest adventure [Music] hello hello hello everyone welcome back to another episode with the golden feather uh episode 48 meet the community marking lead aka maggie hi welcome in hi thanks no problem no no no i got all nervous right off the bat thank you bartek thank you for the gifts another way to start off the stream yeah but hello maggie lady of the galaxy yes i come to you from my space kingdom i like it i like it yeah it was like a space elf princess i'll take it i'm into it nice um so super quick just to uh touch on this uh we have heard some of you guys inquiring about us doing a longer podcast and we're definitely considering it um and some different ideas to make it longer we would like to hear your feedback and could potentially do gameplay and stuff um like just chatting like we used to but into the good stuff with maggie so hi you've joined us what year 2018 twin january 2019 2019 wow really yeah i felt like i believe it was january 7th 2019. that's my first day so it has been over a year we're moving on almost to two years now yes z who's this i think z actually knew before a lot of folks and uh was chatting with me behind the scenes i think she was nervous for me but i wasn't nervous oh z is everywhere i'm not sure if anybody knows but z is everywhere in everything and i think you guys have had her on your podcast she's been on a few other ones as well yes yes i always love having her own i try to watch all the content that i possibly can that you all are making there's so much now that i have quite a backlog but um obviously all of our official content creators i watch all of their content i see you i know what you're saying and doing um and then beyond that i try my best to watch a lot of our regular content and i pop into streams when i can if i have time in between my other tasks but oh boy i have a lot well yeah i can only imagine because there's especially with the latest influx there's a ton of people coming in yeah we have a hype chain coming in from the discord or an obs side of things there's like big things popping up everywhere and i'm like whoa what's happening chibi's i'm like a little adhd too so i'm like distraction yeah i don't think i could have that up in the screen for me i think i would be too distracted um i don't know theater with the uh exclamation mark there's usually a if you click like the thing it's like a diamond it's like a little bit it's a little diamond down by the chat box by the little smiley face emote button yeah but uh i want to see more hammers okay okay oh man hello and welcome so yeah the first thing actually i had a question maybe uh that a bunch of other people may or may not relate to because you know there's some bit of confusion here and there definitely not on our stream between me and chibi getting it wrong a timer we definitely never did somebody else might actually i didn't even notice steven's the one who noticed he was like they should probably get your title right i was like oh yeah my title was wrong on the on the thing but so what is the difference between a community marketing lead and how does it differ from marketing lead as well as community manager that's a big question but to like i'll sum it up a little bit um i kind of manage both the marketing and the community side of things so i'm leading both teams i think is probably the easiest way to to understand that obviously a marketing lead would focus on marketing efforts um and then a community manager uh handles more of like the community day-to-day stuff so in our regards i like to think of our company as more of like a flat structure because we all kind of really say what we think and we try to like work together as a team and no one's no one's opinion is valued more than another person's opinion just because their position so i think that that is the first and foremost thing but obviously yes i do manage uh toast who's the community manager and i manage everything that's like underneath that so um like our pr team i kind of managed chatting with them and discussing things anything that's communication oriented i am kind of like the one who's making sure that that's happening and going properly um social media i'm trying to make sure that always we have like our content schedule all prepared and uh like think about it this way like i have our content calendar scheduled till march of next year right like so those are my things i'm trying to make sure that we're like very well in advance we have all of our stuff ready all our eggs in the basket and we're ready to rock and roll and then whenever there's other little things that are tossed in between we kind of shift things around and move things around and then obviously any big events if we were to have any events i would help manage those which is a whole another realm of things um and then you know content creators and content and any programs a lot of those programs will actually be run by your community manager often um they're going to be the ones who are going to be pushing the initiatives for community oriented things where i'm going to be kind of focused more on the marketing side right now we don't have like huge marketing efforts because we're you know in development so i don't think that's going to be other than like the grassroots uh marketing aspect of things um but as we get closer to launch and beta and things of those sorts you're going to see a lot more things on that realm uh events and stuff like that coming down the line if we ever get out of quarantine yeah let's see so yeah i think hopefully that gives you the gist of it um i kind of work on a lot of a lot of different things at the company and you know when we get down to more of the marketing aspects of things those are like marketing campaigns and sales activities and the shop and things of that sort but you know the boring stuff that people probably don't care so much about right right but i love analytics so for me i love just looking at data and analyzing data and then making decisions based on that data i think it's data can teach you a lot of things not that it's all-encompassing but i think it can actually you know help solidify the things that you're thinking data can also be used to sway people in a direction that is not always the best as well so you just have to have the right person in that position what you're saying is you could make an entire seven course meal out of pie charts i mean you could actually make a seven course meal out of just pies like you can there's like meat pies and like dessert pies there's the puppy i actually love baking so this is a great topic but on Ashes of Creation did you actually see the Ashes of Creation pie that we made oh yeah yeah we posted on our social channels for pi day yes yes yes it looks really yummy actually i was like if that wasn't so pretty if you haven't seen it go find it somewhere on our social media social media toast is probably in here she can probably find it oh yeah oh yeah dig it up homework homework quick yeah erin wants an all aoc cooking stream oh my gosh like oh recipes from Ashes of Creation that would be so fun you know down like past lunch and things like that i think that would be a really fun uh like stream like a cook-off like having all the like some of the top content creators from our community like having a Ashes of Creation cook-off where they cook like actual recipes from the game oh yeah oh yeah we throw our hat in the ring or our uh what our oven mitt in the ring yeah there you go you could have like a golden instead of like the golden sandal it's like the golden bit he doesn't like i just run away from them i cook a wicked creme brulee so i'll come up with something like what's an ashes team creme brulee yeah like a wild rose i'm dumb i'd like to see separate Ashes of Creation i love that yeah sam's bringing the grill oh man everyone's volunteering some recipes i like it hey if you have ideas already you can definitely send them our way we love fan creations uh we've been kind of trying our best to spotlight those every friday there's so many that we're gonna have months and months of them but we love it so keep keep sending it our way it definitely motivates our dev team we share them with our dev team all the time and the chat just blows up with everybody just being like squeeing over all the crazy things you all make and just the talent we have a lot of amazingly talented artists people who create like little like physical objects people to tattoo themselves i don't know that was probably the biggest one for me i was like tattooed yourself yeah yeah i saw that that was that was impressive that was impressive that's some dedication right there so crazy and so cool like it's it's it's amazing for us we love it [Music] hey but uh real quick just to address a question out from the chat there uh because many people may be wondering this alter ego zero zero zero so what are you folks talking about well right now we are kind of introducing uh maggie here margaret chrome community uh marketing lead to the community uh kind of getting to know her and what she likes what she does things she does and we're gonna start talking a little bit more nuts and bolts about her job and apparently chibi was saying that i'm elusive or something like that i was like oh no there's people who have actually asked me yeah i was told that maggie was elusive and i was like really because all i did was ask and she was like well i'm really busy but i'm free this day we're like yes well i had to ask for approval first and then stephen was like sure and so then i was like this is the damn free um and obviously he has to look over all the stuff that gets asked of me but um yeah we've been vetting all of your questions from our discord um not because we want to but because you know chain of command and stuff yes yeah man i got a boss too everybody's got a bus and some things to be honest some of the questions that people had they're great questions but a little outside of maggie's wheelhouse and maybe maybe somebody else wants to address those instead so also more game related whereas we'd like to look look and learn more about what being a community marketing manager or lead is not manager sorry i'm just all over the place with the titles i manage things too it's fine so it's basically what it goes when we asked you like so what do you do exactly like what is the community marketing lead so he's like uh maggie i manage everything all the time oh i mean although i do manage things i'm not always always doing all the things we have an amazing team and everyone is like uh my team specifically you know we have mike who does our graphics and things like that he's amazing he does i mean if you've seen all the stuff that we've made lately it's just solid it's art and then we've got you know amazing violet lights she's awesome she's handling a lot of our support stuff and managing that team as well as you know helping out with social media like that's something that she's really passionate about so it's been really fun kind of like walking through the process of that and just seeing her passion and excitement for it and then on that on the other side we have toast who's just like the all grapes golden toast uh always constantly doing everything community side and i think for me and her we have a lot of i come from like a community background as well where i used to manage a community so i completely understand like her perspective on things and i think a lot of the times the community managers don't get to just be a community manager and i think that's something that we as intrepid want to encourage and have her actually be able to like do proper community management rather than like now you manage all of these other things too um so i've been trying to take on like the stuff that my team would probably not want to do the boring things so i wanted a bucket here like anything they don't want to do i basically i'm taking on and trying to make sure it gets done and then on top of that more high high-level stuff that you all want but you know it takes time to create and make happen and so those things are the kind of like high-level things that i'm working on with steven and our production team and our development team and making sure that those things are integrated so that you all get an amazing community experience yeah sorry my favorite question i just saw was like who's the person who runs the twitter how are they liking every post i do keep so we do have a few people like stephen also pops in there and does a lot of social media he usually tags himself as a stephen on there but he i love i love seeing his inner interaction on that it's actually been really amazing having a i have to say this because and i know maybe sounds like oh you're just catering to this but i think from my perspective i have worked with a lot of ceos and i've worked at a lot of companies who are like big aaa companies who do not have people in that position who understand first of all community management understand the uh the importance of marketing understand the importance of social media and so to have somebody who's like that integrated and gets it and is funny and has a good time with it like that to me makes a big difference and makes my job easier too because i'm not sitting there showing him a powerpoint for 20 minutes about like why social media is important he already gets it i can skip that part and just get to like hey i want to run this campaign what do you think um so that's been pretty cool but i i primarily the last few weeks have been have been managing the social media but you also see uh violet lights who's been on there too and then uh stephen as well so it's kind of it's a team effort sometimes sarah pops in too so like we we all manage it together um but it's primarily uh violet lights and i who are taking on the day-to-day tasks for them nice i've had exactly one issue with my account on the ash's everything from like the old school forums all the way through to everything that's in place now i had exactly one issue and violet was actually the one that fixed it for me it was from the time i submitted the issue ticket to the point it was resolved was like three days i think yeah we try right now we have a huge influx so i'm sorry for folks who are and so that's why i've been taking on a lot of the social media lately is just because we have a lot of tickets um we're trying to get all the ndas signed for all of the leader of men folks so thank you so much if you're a leader leader of menfolk and like you're like hey i never got an email check your junk and spam because sometimes it does go in there and then if it's not in there you can still send us a ticket and we'll get you handled but um that's kind of been like our main thing is trying to get those resolved first and then going into the other tickets but we're a small team we're doing our best uh hopefully we have pretty good turnaround for a small team a lot of folks are like yeah you know we there's big companies who have like you know 30 plus employees in that department and they are taking you know way longer than you all to respond and it's like yeah good job team i'm always telling them how amazing they are like my team is amazing i love them and um i don't ever want any of them to leave me [Laughter] don't do it guys don't do it my plan is only to grow i want to keep them and just continue to have more folks join us and grow our team as we expand dAshes of Creation yeah speaking of the team growing and such and wanting to keep everybody around so how has the community marketing lead position for ash has been different than similar positions you've had with other games or other entities and what's your favorite part about coming to ashes it's a lot of questions um from my perspective i actually have not been in a community marketing lead position before um i don't even know if that's like a regular position that's available somewhere but um on my side i have actually had a history in doing a lot of other things so i kind of started in game development and did a lot of game dev stuff um so i worked on a lot of projects and doing actual design work um specifically more like combat and weapon and combat feel stuff um and i kind of got pushed into a community manager position and although i completely understand community management and people like my community management it wasn't something that i was super passionate about um but i do love like branding like brand management and managing marketing and things of that sort um and i do like really value community management and proper community management and i feel like there are a lot of teams that don't get to do that properly so it's been really amazing for me to be put onto a team where i get to not only you know help build that team and make sure that team gets to do the right thing and do it the right way but also being able to take on a lot of the marketing aspects of things because i've worked at a lot of companies where the people who are in marketing positions are not gamers and don't get gamers and for me it's like that's my love literally all i do all day is go to work play games go to sleep so live live live i guess yeah um so i guess that's kind of like how i got there in a very succinct way there's a long longer journey to tell there if you wanted to really know um but what was the second question in that second so the first was just um how has it been different from other games and the second was what's your favorite part specifically about working with ashes doesn't necessarily mean you need to be your position but just in general um i think different wise um the difference for me is that i worked at a lot of like bigger companies with like big teams and what i love about working for a smaller team is i get to do a lot of different things and the things that you do make a big impact um and also being there at the foundation of a company i think that to me is really awesome because you get to build the foundation of what makes you know your product even better and better as it grows and we have such an amazing team like everybody that we work with is just grade a and being able to build on that and continue to just have more folks who join us and grow with us is awesome um in regards to the second part of that question what was my favorite part oh i think that kind of falls in line with it i like being able to wear many hats i'm not the kind of person who just wants to come to work every day and like do my task and then leave like that's not who i am i'm somebody who's like really passionate about what i do and i love starting new projects and doing new things and i think that intrepid allows me to do a lot of those things like i can come up with a crazy idea and be like stephen this and he's like yes let's do it and i think to me that that's cool not every company you really get to do that a lot of companies it's like here's your task here's your list of stuff that you need to get done get it done by this date or you're fired so it's like that that is not it's just not the same type of work environment you know um so for me i think that's one of the things i really value it seems like the more we hear from people who work there the the more it's like everybody has kind of specialties and everyone else is the peanut gallery but the peanut gallery can always toss out their opinions and it might have the peanut gallery is important something that i always tell people especially like new folks in any industry whether you're in game development or any creative other creative industry is that you know you might have something that you've created that's your baby and your child but if you really take in and at least listen to someone's feedback and their thoughts on things you'll often create something even better than what you had created before you know like i was telling people and discord this i was like you know you bring x they or you bring x they bring y and then you together you create z and i think like to me bring it back to z uh you know uh community joke um but to me i think like it's really important to to work together to create something collaboration is like the key and making sure you communicate it properly and you don't always have to go with what someone else says but at least taking the time and opportunity to listen to someone and make them feel listened uh to i think is really important and it makes you feel good as a person being listened to that like someone took the time to at least see your perspective exactly exactly it's great overall for both the person contributing and those taking the contribution like that's a good idea thank you i'm just gonna shove it right in here yeah and giving credit to people like it's always important to credit the people who are around you who build you up and who who make your team look good like all the people on my team are amazing and like without you know if one of them is gone it's like it's stressful you know so i think like for me i cannot value and say thank you enough to the people that i work with on a daily basis yeah i'm kind of jealous because ashes uh well intrepid specifically sorry intrepid seems like a really good company to work for you guys like you guys seem stressed but you're like stressed together like it kind of reminds me of like everyone's stressed everyone's stressed like are you guys stressed i'm stressed like it doesn't matter like what company you work with i think a lot of people think like oh i'm gonna find the grass that's greener and it's like no just water the damn grass you have and it will be green it's like from my perspective it's you know there's always going to be for sure something in the back of your mind that's like oh being somewhere else is going to be better but like that's really a mental thing right unless like you're physically having problems or like mentally someone's berating you at work like that's a whole nother problem oh yeah but you should have hr and that person should be taken care of yes um yes that's a whole other issue within itself but yeah so another i feel like i feel like if i did have an hr problem i could go to stephen and tell him and you know true although i don't know that's what i was saying like here they're like a good community you know together where it's just like you guys like you're stressed but you're stressed together you're all going through it together like helping each other get through it kind of thing yeah i think from my perspective too i run a lot of like culture initiatives in our community in our like internal intrepid community um i'm sad we used to do these potlucks every month and like we have amazing cooks on our team bringing it back to cooking yeah so i'm really sad that we don't get to eat all the delicious food everybody makes but we would do themes and stuff like that and i think those things like bring you together as a family like sitting and eating with each other and like like bringing food together and like grilling and like i think outside of just working with each other we are kind of a family and just friends and really just take care of each other if someone has a problem you know trying to help them out hmm yeah we cry we get emotional about it sorry oh look there's some of my coworkers in chat being like those potlucks were amazing and and even the people who couldn't cook we had other things for them to take i made a spreadsheet i love spreadsheets so people could like choose that they're going to bring like supplies and stuff like that it's a fancy spreadsheet i even made a spices option with like one to five peppers and it has little pepper emojis because i think toast was the one who's like make it into pepper emojis i was like oh yeah i have too much fun with spreadsheets i'm sorry that's all good that's okay even our potlucks have spreadsheets it's a data job that somebody's got to do right oh i forgot i had these um so uh what do you look forward to most with the upcoming a1 testing and do you help plan the videos for youtube and twitch streams for those um yeah so i i do help with our video initiatives so i think you've probably seen some of the cool videos that i've been able to be a part of i'm really sad that we're not in the office right now but we are obviously making a ton of content and still able to do our live streams every month um it's been a little stressful managing all that but uh it's also been kind of fun i do enjoy running live broadcasts i used to run esports broadcasts um for a previous company i worked for so i'm pretty pretty well inept in like the the running of a broadcast as well as like large productions so this is kind of a smaller production it's kind of like you know a normal live stream like a podcast like what you guys are doing yeah um so it works out pretty smoothly um and i just plan our run of show kind of looking at like the content that has been worked on with what the teams are working on currently and kind of just making sure that you guys have a deli you know development update in regards to that outside of that i do love making video content i think that's one of the most fun things to work on because you get to do a little bit more it's when you're doing editing you have a lot more space to do a lot right yeah it's very creative that is like the weirdest wording i don't know i'm having trouble making words sorry for the sentence post post production is magical sometimes yeah i'm like words what are words you know english isn't my first language so sometimes like the words don't come out of my mouth right learning is difficult um but i think from my perspective uh i think it's a lot of fun to do development updates or like the dev diary style videos those are so much fun for me because not only do i get to sit there and chat with somebody who like gets to talk about what they work on and their passion for ashes of creation and how we're creating ashes of creation we also get to showcase it and i think that to me is a lot of fun um and then on the other side of it the creation videos have been really exciting because we have amazing artists and i just want to showcase all the hard work that they do and being able to show people the creation process of a creature and then also showing it in game and like the look and the feel and how it emotionally makes you feel when you see the creature in game like i think to me those elements are really important and obviously you need those creatures to be able to make a world and seeing the life of ashes and very well life of era i should say come to life has been really really cool oh my gosh every time we have like a channel where everyone posts their work when they get as they're like progressively getting done and like every time it's just like spams of emojis from everybody on our like on our teams just being like oh my gosh and like commenting and like everyone just motivates each other and i think that that's really important um sorry hold on let me ask oh yeah so everybody wants to know what your your mother language is if it's not english okay um so my i'm like half filipino and half german so tagalog and pampanga and then um german that's my other side of it i can also speak french and korean not as fluently but those are but still learn the languages i learned korean for my last job because i was going to korea a lot for esports um and i actually was there for like months at a time sometimes for esports stuff and i found that it was really important for me to learn korean um also most of my emails were in korean and if i didn't have to wait for our translator it was super helpful so i found that that was super nice and also when i was in korea i could like go out on my own and not have to have somebody like to translate her there with me all the time like if i just want to like somebody else yeah and get something like i don't need a translator which is really nice um i think i've always just learned languages really easily because obviously i had to learn english um which i think is actually really hard even though people say that like oh english should be easier i'm like no you have like 10 words that mean the same thing and then you have words that are homophones that sound exactly the same but mean the completely opposite thing no it's not english english is dumb it really is it was created by somebody who just wanted nobody else to learn it correctly but i try my best i will give a huge shout out to toast who is my editor she revises all my stuff so thank you toast um i think it's usually not too bad but you just find little bits here and there just saying in a world where um you know many people get you know b's in their english class if you're learning multiple languages then you know you're ahead of the curve try man try i actually really do love writing and um i've done like lore writing for a previous company like previous companies that i've worked for so i think it's it's really fun to do just learn elvish is better i'm down right that would be fun i should learn elvish i like i was telling chibi i was like i like to imagine myself as like a magical wood elf space what else there you go [Laughter] the woods of space what's up space you know so um curious going back to the very beginning how did you first find out about ashes what brought it to your attention and gave you the idea to apply for a role there so i've known about ashes for a really long time actually since the beginning of the them creating it um my friend kevin mcpherson who's actually i think one of our lead techs um he is amazing i've worked with him at a previous company that i worked at as well and um he was actually trying to get me hired on a long time ago but at the time i was like no i'm really happy where i am i'm good um and then he just kept pursuing and probably messaged me and sent me links and videos like every single time they had updates mcp was just like spamming me with stuff um i love mickey by the way he's just he's awesome dm awesome friend good guy all around um and eventually i caved i was like all right you know what show me show me let's talk let's let's write them in um and i talked to stephen and actually steven is the one who really convinced me like maybe not so much sorry uh stephen really convinced me because i was chatting with him on the phone as my like first kind of like interview with him type of thing it was also an interview more just like a chat and me and him just like vibed like we both think about marketing and community in the same way we are on the same page in almost like every aspect there's like little give and take here but that's what you get with any anybody that you work with or any relationship you're in and i think for me uh we just i wanted to work for somebody that is that passionate that gets it that understands like my perspective on things and um it's not a fight like i get to do what i want you know it's nice yeah so i think that's you know that's how i learned about Ashes of Creation and um how i kind of came to be part of the project um i just loved the vision that he had and i think a lot of times i've worked at companies where they don't really have a creative vision and that's that can be really hard to you know make more things from when you don't know where you're where the end goal is yeah yeah you can always fill in some blanks but you need to have the big picture in mind yeah and i mean you can make stuff but it's not the same type of like passion that you get from some from working with people who like really really like love what they do and care okay sorry somebody's like i wonder who is behind the account today i i wonder if it's burnt bread or someone else probably the toasterino see a baguette in the chat ready be ready oh my gosh um so we have a lot of fun yeah yeah i i love the i mean i think steven popped in our last stream and was like doing a bit of role play with uh futuristic when future stuff was like reading out his thing and he's like huh i don't know you'd have to roll for uh what was it persuasion i loved it um i love playing tabletop with stephen he's great yeah like the rp stuff is a lot of fun during your um live streams for like during november because it's usually on my birthday um you guys have here live stream yeah and like he always goes so into the whole um like dm like rp mood and especially when he's doing like the little videos he's like okay well go forth and get to the dragon and i'm just like stupid we love it we had fun i think all of us like came up with voices for our characters we were just having a good time so hopefully everybody enjoyed it and we've raised so much money so thank you to our wonderful community for helping us with that like uh radius children's hospital like it is a huge thing for all of us here is being able to support our local hospitals and um you know i i'm blown away like we went above and beyond our goal for that um and we turned it around really quickly so for from my perspective i hope the stream went well i tried to make like lots of relief for people i don't know how it was you know how we were doing it before but um i just wanted to make sure that we had a lot of fun a lot of interaction a lot of i think at one point i had to eat cat food i don't know it got crazy yeah i know i didn't catch the whole thing but the bits that i caught were were definitely entertaining they were worth my my time for sure yes yeah we we had a lot of fun and then in between we did have little like board game breaks and things like that schedules in there so people could go the bathroom and eat oh just cute um what is one thing you've learned in the last year and a half working on Ashes of Creation content specifically working on ashes of creation content i think in the last year um i have learned that you have to be adaptable and dynamic like no matter what happens in a market you have to be able to adjust to it i think you know the folks who are able to and not that everyone can with their industry it just depends but like being able to you know kind of knew what was going to happen with quarantining folks and being able to move everybody to their home spaces getting everyone's pcs to their houses making sure that your teams all have like the tools that they need from their home and then not only just like the core aspect of like getting your your development team and your company um solidified and moving forward from home but also um on the outward perspective of it making sure that your community doesn't feel like they're not getting what they want either right uh whether you're making a product whether whatever type of product you're making you have to kind of adapt to what's going on in the market as well and being able to you know do a lot more viral things and like being able to stream more and still finding ways to accomplish those goals that we wanted to achieve on the community side i think has definitely been a big learning and a big thing that we've had to adjust and change to um but i can't wait till we go to our new office and see everybody again we've been definitely trying to do like more video calls and things like that to just have some normalcy to it all um but i will say that i'm very um thankful that i'm able to work and work from home because i know not everyone can do that so yeah it's definitely not a very super common thing not sure if you can answer this but that bard guy asks in the chat um what is a typical day like for you not being at the office because of the pandemic do you get weekends off um yeah i've always gotten weekends off for the most part i do work salaries so sometimes i if i don't get my stuff done i put in extra hours um but normally our office hours you know are you know 10 a.m to 6 7 p.m so like everyone kind of works between those hours um give or take a but depending on their schedule we have been we have been a little bit more accommodating because obviously some people have kids and so they're like swapping times with their spouses so some people are working like weird odd shifts but we're all making sure that we get our work done um so i think that's gonna that's the main thing but for me typically uh you know it's like i wake up immediately i'm looking at social looking at my emails looking over my schedule for the day working with my team we have like a little calm sync where like our community team syncs up and we kind of chat about like all the things that each person is doing on our team each day making sure that if someone needs something or someone's blocked i'm making sure that i'm going to get those things from folks um and ensuring that they get what they need um and then beyond that uh just getting all my work done you know like and then at the end of the day i wrap up so it's kind of an average day i can't give you details on like what those things i'm working on are but i'm sure that's what you really want to know um stay tuned we've got a lot of really cool stuff coming along i have talked a bit about some of it which is like class blogs and videos for those pieces uh races that will be in alpha one so basically mostly alpha one content and the state that they'll be in another one and then moving forward kind of our goals with those things and what kind of feedback we're looking for and stuff like that yeah i know you guys want the leaks but um we're not exactly chatting much about uh Ashes of Creation game wise right now that's uh stephen's universe hey yeah so um what has been and by the way just to comment on moving to the next uh the the new studio i can only imagine because i know you guys are starting to get crammed in there with the other studio anyway so it's gonna be a change from that alone let alone going from that to working from home and then back to abuse i kind of liked the coziness but yeah just kind of throw a note across the room to whoever you need to get to you might notice it before the messenger popping up on their screen we were all grouped in like our like our teams so it was kind of nice being able to be like really close to your team members and i think that's still going to be the case no matter what office we move in so i don't think like it'll change too much but it'll be nice to have everyone in the office there's a lot of new folks we've been doing like these um like every month kind of getting together and just seeing all the new folks faces and having a little you know happy hour-ish type thing you don't really have to drink if you don't want to but just kind of meeting people and talking with each other um you know the last hour of work um on like the last day of the month kind of thing it's definitely nice it's nice to see people and see all the new faces and stuff like that we don't it's weird not seeing that you know and having lunch with people and chatting with the new people so yeah it'll be nice yeah absolutely so i'd like uh because we've asked a bunch of our questions so far but we did get some questions from our community so i'd like to skip down to some of them because we're eating up a lot more time than i expected not a bad thing sorry i'm just talking a lot i thought i thought we'd spit fire right through a lot of these questions we'd rather be over prepared than under right so okay we can always go back to the other ones yeah exactly exactly yeah absolutely absolutely so um i guess almost almost a meme question is um how many times have you stopped stephen from leaking info what's really funny is that i actually think leaks are great um i think to some extent they are a great way to kind of get people excited about content um but at the same time i only i only get to i only get upset when it's like we have a content plan you know and we're like this is when we're gonna waste it and he releases it early like that's slowly time but i think from my perspective i just move stuff around it's not hard um and i think it's fun we kind of have a little bit of banter but i think like me and steven get it we're both on the same page on it we have a lot of fun and we want people to get excited and we want everyone to have a good time and so you might see us like banter a little bit with each other but we're we really get it we got it stephen's and he goes you heard her boys links are great i think like i get i get why he does it so he gets excited about something and wants to share it just from my perspective obviously um i think it's always nice whenever you can share something on all of the platforms in a way that i think one of the things that i've always heard from people in the community is that they're like it's really hard to see whenever something gets leaked right so like ensuring that that leak is something that is provided to people on all of our social platforms that's easy for someone to find and not just something that's like hidden away um so i think that that is my perspective on it is just making sure that like once something is leaked that we do share it out to our other content places so that folks who are maybe not as active on like our discord or active wherever wherever the leak happened uh that the other folks get uh we just take the hammer and just start hammering holes into all the other places too like it yeah river of leaks there you go no i'm just kidding um please don't stephen i got a content calendar please use it i don't know what have i done how often uh do you guys get ideas from the community that you put on the back burner to maybe prevent a feature creep but that um you like enough to note for patches after release hmm okay so feedback in general is like a whole other aspect of things it is something that does fall under my purview um toast is always putting together uh reports so we kind of like take all of your guys's feedback so everything that you do on our forums is like really important um i think if you post anywhere our forums is probably the most important because we do reports on that every month every couple weeks or sometimes specifically for a specific thing because the dev team wants feedback on something so if you see a dev discussion definitely interact with it if you care at all about the topic um because we do we compile feedback on that we just want to make sure that sorry all right we want to make sure that you know uh we're going in the right direction that we all are on the same page with our community as well um and sometimes our community comes up with some extra things that we're like wow we didn't think about that usually that's not the case most of the time i i see the list of things that are on there and it's all stuff that like we've already incorporated but it is nice to um hear feedback i think the multi or the the multiboxing one was a very interesting topic that caused a lot of a lot of discussion in our community as well as internally so um it's been it's been fun to kind of you know be able to see those reports and then not only on uh on reports in regards to feedback and like how we take that feedback and reward it and analyze it and then send over the design team to make their final decisions on things um we also have the other side of it which is you know our social platforms um we do we do reports on those as well and we're looking always looking at the feedback that comes from those and the content that you all interact with and things that you like and we're trying to make sure that we continue to provide those things so it's definitely stuff that we are always looking at and always trying to do more of um and we have a lot of fun on social uh if you haven't noticed we just have a good time we're a bunch of nerds and so our our voice on our channels are is pretty fun and we have a good time with everybody and we love memeing back and forth with folks we get it yeah so yeah there's a lot of theory crafters in the um in the chat about the uh the doorbell i thought it was just to mark a really important response but apparently they think it's about communities at the door the leaks are at the door you don't know you'll never know who's at the door maybe steven coming to unplug my pc now you said leaks are good you can't backtrack me all right so um something i've been wondering for a little bit and somebody else right now because chuck was out the door oh right yum but your chibi is is there um an actual plan for when a merchandise might be started to uh come into offering again um i can't give you dates on that stuff but we're definitely going to have merch come back don't worry we have an amazing our graphics guy also has done march stuff in the past and his march is like solid um yeah like you're just getting all the shout outs today um so we'll definitely have some more things coming down the line i know people have requested they're like oh i want to feed nick plushie and like all these different creature fleshies and stuff like that or clothes with different logos on it and things of that sort we'll definitely have those things don't worry they're coming down the line um golden sandals for everybody we'll probably have sandals let's be real um but i think like uh we'll have some cool stuff for you for you all especially like when event season starts we'll be doing a lot of like event merch that will be like specific to events so definitely come to our events um and then beyond that uh i definitely do want to have a workshop and have lots of really cool things oh my gosh to wear something relax lexas can i please have a flammable stufferton plushie and a flamethrower and a flamethrower the poor is still very terrible or stuff or two what did he do besides definitely that is stuffing chillin and just have a nice vacay at my house right now testing i should have brought him on he's in another room right now um yeah just saying so far with the uh the merch being absent i can still brag about having an ash's shirt at this point yeah selling more i still have the uh original paladin horse and the original clerk art piece like when we both found out about it and uh there was like the whole merch i was like what do you want i'm getting you something i'm getting you like one of these we'll definitely have merch don't worry like that's definitely something we have coming down the line so um you know just stay tuned we got a lot of work a lot of things work that we're working on uh covet stuff has definitely put a little bit of a hindrance on some things um so just you know bear with us as we bear with you all as well right right just know that things have slowed not stopped yes exactly some things have sped up because some things were faster virtually so you know there are some things that work faster and sometimes that way slower it's kind of amusing to see how like working from home sometimes has actually increased productivity of anything yeah we've actually found that we have had a higher productivity so it's unlike on the development side because obviously people can roll out of bed and work so it's a lot easier like traveling an hour or whatever exactly yeah i mean there's even people like me that i see if i don't have to spend an hour in traffic on the way there and back i don't mind slowly logging off and taking wrapping up a few extra things before i clock out of the thing at the end of the day so the problem with like being salary and loving what you do is sometimes like you end up doing your work more than more than you expect you do because like you just get really caught up in what you're working on and trying to like wrap it up so yeah yeah yeah totally get that so talking about like updating things a while back the press kit was released for all cc well that kit be updated with new assets and when so that was only for the official content creators it wasn't meant to be shared out to folks um it's not finalized stuff there's things that we might adjust and change um on the branding side of things not not like logo or anything like that um so yes of course we'll we'll have that available we'll have like a fan side kit for people who are running fan sites we'll have uh cosplay kits for people who are interested in cosplaying things i have to say that one i know chibi cares i've seen that cosplay girl it's really good um and then of course um i'm a cosplayer too so i feel you on it um and uh obviously other bits and bobs that might be helpful branding style guidelines things like that so we'll have those things available there'll be something that will be on a live on our website and be downloadable and really easily easily grabbable from our site those are things that i am very passionate about making sure that we have available to our content creators you all make amazing content and i would want to provide you with what you need well in advance and obviously whenever we have new updates things like that making sure you have those assets um at hand too i know there's a lot of people who make a lot of great stuff like the wiki and things of that sort like yeah we love you all we love you all um so keep making the content keep doing the things we'll we'll do our best to provide stuff to you as we move forward especially because i think recently in the last year so since you've joined you guys changed the logo it was um more like rigid before and now it's like more like it's like a sketchy yeah sketchy and now we've changed it to be more of like a clean look it's still the same concept it's still you know the phoenix and then the uh tree creation so it's like it's still got the same um connotation and vibe and story behind it it's just a little updated a little bit so that we can use it on merch it's primarily the thing yeah yeah it feels a little more solidly polished yeah i think they're both great pieces it's just you know kind of like solidifying what we want to do as a brand and like what kind of things we want to put it on and how easily that's transferable to those products yeah like imagine a little pin yeah that'd be cute i like that i like i want all the things don't worry i'm with you all right all right everything what can i what else can i buy um we were just wondering should should this come because we're about 10 minutes until the allotted time that we asked you for your time i can stay a little bit later a little bit later i have a long night of work today so i can answer all your questions and then we can wrap up for the day thank you i'm sure our community thanks you because uh would chip i think believe i believe either that our theater was like i'm gonna be mad if you guys end early i'm like i'm sorry it's not up to me no no you're good so we'll get through all the community uh based ones at least and then then we'll we'll choose and pick between ours because we used to have a bunch left oh you think your time is yeah you just kind of cut the cord and we'll we'll we'll dial up basically when we were sending you the questions initially to review and the feedback was like well we were hoping it'd be more like you know about community verteca and i were like okay done we sat down we're like just pushing out all these like questions to kind of guide it more the direction that you were wanting as a company for this interview so i appreciate that people hold my legs i have provided some you always have to have to watch out you just have to keep uh keep the mirrors open yeah speaking of art stuff uh there is um a question of can we get the stl files for some of the current models and so and art so they can 3d print some cool stuff maybe not at the current moment but down the line perhaps i think that'd be fun things for us to do maybe we can provide those in those kits as well um so i wouldn't say no but it'd be cool to be able to see somebody like do a pop-up of like being able to 3d print something definitely not those spiders though i saw the spiders on your twitter and i agree there needs to be flame throwers i am terrified of those things i think they look amazing and i love um whenever gyncy was like looking at like different variants i was like can you make a translucent one and so she made that like green translucent one because i was like please i look so good i think they look great i know there are people who are afraid of spiders but we're gonna have spiders so that's you know i'll just i'll just hide my spider mountain on the inside we'll probably have a lot of other varieties of spiders too so i'm just saying speaking of nightmare fuel so with the uh animal husbandry how cool would it be if they uh bound together a spider and a horse an eight-legged horse running around oh geez that is terrifying that is terrifying to think yeah that's immediately what popped into my mind when i when i said i wanted a spider a spider mountain and then like animal husbandry what would happen if toast loves it but speaking of imagination people trying to come up with names for it everyone really liked the the snail mountain which is the wisp of the whisper welcome that i made and it's really funny to me because like people are kept keep calling it snorts and i was like i'm not gonna rename it to that because i made someone do like a poll oh my gosh they're like can we rename it i was like it doesn't matter what you petition i'm not renaming it to that somebody says breathe the spores with the snores [Music] oh my gosh what would that be like like would you have long somewhere legs yeah eaters or spiders head and then like a shell body or something yeah like dripping snaily slime stuff yeah like a snail like tail or something i don't know now it's starting to really get into nightmare i know folks have asked for like a princess theme or something like that down the line so we'll see i try to like vary it up every few like every month so like it's a different type of thing every month um you know not every month is gonna be your jam that's okay you can keep an eye out for other ones and i don't know if everyone knows that but like you can if you already own a package you can buy just single items too so if there's if you know there's only one thing that you like in it you can just get that one thing too and of course no one no one has to buy any of the package stuff right you don't have to on that note really if you want to support or not i think it was either futurist or that bard guy um i'm sorry somebody did a highlight um but one of them are asking when are you going to make a cosmetic that rivals the death red set that you guys had for most of uh kovid because they were legion yes they're really upset because they joined right after you submitted these out and earlier i have no i wanted those i have more dark sets coming up so stay tuned for those um obviously you'll just have to stay tuned i hope that i can continue to make stuff that's better that you all like now i definitely feel pressure so i hope that you do like um the next you know dark sets that we have coming up um we do have some other stuff so there will definitely be dark sets that come up so stay tuned maybe not all evil so for instance like our october set i can't remember the name of the october one uh from last year was not necessarily like evil but it was dark um so there might not always be like evil themes like the dark allegiance was more like on the evil realm of things so just keeping that in mind there might be some dark ones they're not always going to be like evil anything but yeah i know like this this month is one of my uh my by months i guess where i don't feel like fishing but yeah i'm not a big fisher person and i'm not crazy about the i mean i like them i like the idea of them but it's not a racial choice of mine to go with these little guys okay so i will get i'll probably get the pet in the mountains but maybe the other stuff i'll i'll take the financial pass on this one okay save up for the other stuff and that's okay yeah i completely understand this the theme for this was definitely for fishing and so if you're a fishing person we're doing a lot of like fishing content stuff that you might have noticed in our previous streams um so the dev team kind of wanted some more fishing assets that they could work around so we have a lot of variants of those things like coming up down the line so yeah people really want the frog mount uh the pollywog frogmount so um you know there's probably going to be frog mounts out there for you don't worry uh i'm looking forward to that yes thank you woodchip i had a few questions did you see a reaction to when you guys released the uh dark set um back in march on our podcast because we were all over here speculating something green or like earthy and then like this death red set comes out and we're like yeah that's not even close to what i expected like happy feels you know what was really fun i think the cloak was probably the most fun for me to design because there's nothing else like it um i was having a really hard time finding like examples of kind of what i what i was trying to go for but like the concept artist did such a good job with it um but i was like i was showing them all like these like really like dark black like uh octopus uh creatures with like really interesting um like suction cups i don't know what they're called um but like it was just really cool and then trying to find like the cloak style that i really wanted and um that that stuff was definitely a lot of fun to design but now i feel there's i definitely feel pressure to make sure that our future ones are just as cool um i hope that people like this set even though it's not a dark theme it's it's definitely for fisher fisher folks anglers i for one really like the snail horse thing just from a wow raceler thank you so much sorry thanks for the love seriously and the support thank you so much much appreciated i personally really like this nail horse whatever it's called i'm sorry snorris is stuck with us because that's that's what everybody calls it now but with this welcome wisp just from like a dready oracle perspective to me it kind of like adds into that like oracley i can almost kind of imagine i was gonna say this earlier like when you were talking about the dev diary is where you guys go through and um sorry woodchip is being silly we're over our fire limit guys i'm sorry but um basically uh you came out with the videos where you were like turning them in from the concept to the 3d model and then very tech and are you here like did i buy that i don't know i really wish i had bought that now because that looks amazing it looks way better than the concept art and then there's also times when you guys show off actual in-game and we're like is that concept or is that in game i can't tell and it's just like the quality of of just the cosmetics everything the graphics it just it's a whole other level than what we're used to so amazing i give it a shout to them they're fantastic like and and they and you can tell that they love what they do because they put like their passion and heart into it and it just everything turns out amazing and you know we're able to like put give feedback and everyone just kind of like pushes to make it even better um and i love it i was actually i wasn't sure how steven was going to think about the snail but he loved it so i was like it's definitely a weird concept to have like a long legged snail um but my idea there is actually that snails are used in fishing like there's there's a lot of creatures who eat fish or eat snails so if you didn't know that there's actually like it's actually like a thing um now with that knowledge what eats the wisp bulk and ashes of creation [Music] a really big thing my my turtle mount [Laughter] lee i'll leave you to ponder what's in the ocean my friends the deep dark scary um yeah so i believe this question came from z she wanted to know how you got into d and d oh it's like a totally different thing um yeah just to throw you in a whole other random direction not not ash's great created but hey i have played uh pathfinder with with uh folks you definitely check that out over on our youtube channel um in regards to just like tabletop rbg stuff i've always really loved it um i grew up playing a lot of board games i grew up when the internet wasn't a thing um i have gotten to see the internet like start from like dial up to now being what it is now where i have a star trek device in my hand like this is amazing yeah what is this thing i don't know um but i'm a lot older than i look uh and in regards to that i think for me i've always been playing board games things like that and um i love acting i guess is kind of like something that i've always loved i like getting in character and obviously with cosplay that's that kind of like ties into it and so as a kid i've always just really loved playing tabletop games i used to be like a really big tomboy probably because i was like i felt like pressure to kind of keep up with the guys that i because all my all my cousins are boys um and so i only have one female cousin all the rest are boys and so a lot of us were like we just wanted to keep up and be competitive and i think from our perspective we all just like played games together and just had fun and i don't know i've just been playing for since i can remember and um when i was in high school i actually had a campaign that i played with a few of my friends and we would like our families would go to church on sunday and we would all play d d together nice i like yeah it's fun so shout out to my homies they're out there some of them are really excited for Ashes of Creation too because we used to play mmos together and it'll be cool to all play a game that i've worked on so apparently you're an immortal elf by the way i'll take it what's funny is that there's not like uh i used to work uh my previous company and we had somebody guess my age and so there's like this joke in my community that i'm i'm forever 48 because the guests that they thought i was 48 and everyone's like what it's been like this joke that uh i'm i'm forever 48 instead of like forever 21. oh yeah my um my aunts uh she doesn't she doesn't get older every year she gains pluses so right now i think she's like 28 plus 23 or something is what she's up to i see she gets pluses she gets better and improves with the condition i mean you do level up as you yeah with every year you know at least that's the goal the goal is to to uh continue to level up so um on the on the topic of imagination and playing roles and and cosplaying and what do you have a dream cosplay that you would love to be assembling right now but just can't get it started um i do i don't know if i'm allowed to say this um there is i can i think like we've announced the ancients before but i'm not going to go into super detail about it but the ancients look freaking badass and that will be my first cosplay of Ashes of Creation for show um i usually always cosplay my character as well so whenever i get to higher level i'll probably like cosplay my character and high level armor as well because i think that's kind of fun um and to be able to do that for events i think will be fun but i think the ancients i'm not going to give too much away but like they look freaking sick and that is it's on my cosplay list because i mean i'll say i haven't seen them but i do know that since they said the ancients and they're giving them like i guess not the ancients it was the old the old gods which are different than the ancients so yeah i know the old gods with them all having names i was going to try and look up one thing to start to start uh dragging up cosplays so i don't want to get in trouble with steven because i know we haven't said a lot of like the lore stuff so that's one where i don't know what we have said so i'm just gonna zip it but like that is definitely on my list for for cosplaying and that's such a tearing point for me it's like i really want to know the lore but at the same time i really see what he's trying to go for and i really like the idea of that so i'm like showing tidbits of lore so obviously with every item that we've released we we showed some more with every creature we released we've been showing laura um so if you're keeping an eye out for it there's little bits there for you every week we try to post those on our social media every week our instagram is just filled with them so if you're interested you can find us at Ashes of Creation and all the places and we'll keep you updated on the lore because we got lots of good stuff yeah but the lore of the world and things of that sort like the deep deep stuff like the storyline that you're going to be playing through and things like that we're going to keep a little closer to home for now yeah understandably understandably my question is what asha's race or class combination do you think you would have the most fun with if you had to strictly role play the entire time ooh strictly roleplay all the time i would i think it would be somewhere along the lines of no so normally in every mmo that i play i either play a tank or a healer i'm a little bit of a control freak if you haven't noticed i don't like dying so either i like being in control of what we pull and what gets tanked and making sure our healer never dies or i usually like being a healer because uh then you control everyone's health and you can make sure no one dies unless there's stephen that you love the right no i'm just kidding i'm gonna go back to the stream because people were like no i was just joking with them anyway um but i think if i had to rp it would probably be a bard because something along the bar realm may be like [Music] an elf barn something along those lines because i think i think our peeing as a bard is really fun because you can do like poetry and singing and like town crier spewing lore and stuff like that i think that's really fun and i can bust out my instruments that i have so yeah see mine i think i think mine would end up being probably a vec tank bard just because it's for one the that specific dialogization of orcs i've never heard of before in my life and it just sounds really interesting yeah and then also like adding the the stargazing theme to also like the the wandering mind of a bard just creatively thinking of stuff just out there but also has the job of defending a field so he's just kind of wistfully looking at stars for signs and think about being like a traveling like a traveling um like what do you call those people who like fortune tellers like being a traveling fortune teller and like stopping your caravan and popping your shop up and doing like reading people's cards like that'd be really fun i think that'd be fun to rp yeah especially like i was actually this may seem a little jerky and i'm gonna say it out loud but i was thinking about getting an oracle card set and then like when i go to do my own stream for ash secretion should i choose the oracle um class set i was thinking of pulling an oracle card and then reading because those are usually positive cards only i'm not sure people are aware of like tarot cards and stuff like that but whirlpool cards are usually just positive so something cute and positive to start off the stream with and like keep an oracle theme going i don't know i just thought it'd be fun i love it gotta dress for the part too yeah like cosplay it yes build it up there's a lot of people who do streams as like a character rather than themselves and i think those obviously a lot of those do really really well because people like personalities and when you can like just build your brand around a personality it can make a big difference yeah so i love it um let's see i'm trying to find another good one that i really like hmm okay okay do you see yourself playing ash's incognito with side characters often so you can enjoy the plights perils and discoveries alongside of the players or will you spend your nearly all your time in helpful maggie mode so what i do in every car like what i do at every company that i work for is i normally have one account that i play on like live streams and with the community and so when i'm logged in i'm i'm in work mode um and then i usually have an account where you don't know who i am i can i usually some people might figure it out because like i do i usually like keep it where i don't like use my my normal accent i guess would be the thing so i think like for me um i definitely try to go incognito sometimes because i just want to have fun and play with my friends and not have to um worry about folks you know asking questions and not that like that's a worry but i think sometimes you just want to like hop in and play a game and it can be a little overwhelming and stressful to feel like you're always on um so i do think like i will have that element but i will also have an account where i like hang out and play with people and stream and do all that stuff so don't worry i'll be around i'll do both a little mix of both you know healthy balance yeah exactly you got to have a little bit of cut loose and just go and do your own thing for a bit [Music] so thank you now um just curious from a from a marketing standpoint since we're talking about bards and stuff don't you think the uh bard fighter class would have been more glorious if it had been known as the bardarian i think it would have been a much more glorious name pun dracus agrees if dracus agrees [Laughter] hi so um like it's like the store is all over again you know i'm like no yeah exactly no just oh i hang my head in shame so um i think you kind of answered this earlier but uh have you always wanted to be a marketing guru or did you accidentally fall into it by say talking someone into improving a public perception and they were just like hey guess what i'm going to hire you in this role yeah i don't think that i've always wanted to be that person um i like actually really wanted to do game design and i was focused on that and i kind of had my career adjusted but through other means of someone kind of forcing me into a community management position um but i will say that it's one of those things where life takes you on different paths and then you end up where you belong and i think i'm in i'm in a happy place now so that's all that matters um but yeah i definitely think like it wasn't it wasn't a thing that i was like i'm always i always loved marketing and i'm always going to be in the marketing field that was never the case for me um it's more of you know i see i see where the space is needed and somebody who really understands gaming being in that space i think is really important there's not enough of them so here i am and we probably have said this a million times over the course of the last year and a half but seriously uh when you and toast joined like everything became a lot more smooth in terms of information coming out and in a more understandable way like we love steven to death but it seemed like he was just trying to wear way too many hats than what would fit on a lot of pads he was just no he's awesome like and the great thing about it is like he does understand community obviously the way he interacts the amount of people and community he's built through just you know chatting with people i think is amazing and um i think you know i cannot discredit like he deserves all that credit for like doing an amazing job i can't imagine trying to wear all those hats like he's nuts yeah um but i'm glad like we're able to be here and help him out and make his vision come to life even further and do what he wants um as well as like what we want like we all want this so i think like for us it's great to be like a team and work together and create something amazing um so yeah mad shout out to our team our team is ah everybody's awesome and yes steven's awesome yes absolutely yeah and the house he's wearing are not exactly small no no you know there's i was like you're crazy man i don't know how you would do all this you're like it's amazing what uh what he's done but yeah yeah i'm glad that we were able to come and help him out good so um question you kind of mentioned something about this earlier uh but i guess just to get more detail about it is uh would there in the quote-unquote near-ish future uh be potential for some competitive and or cooperative events to earn say cosmetics or alpha beta keys monster coin keys is one thing that i'd be interested about perhaps even just a simple tour of the testing environment with intrepid staff as a reward like you know get in the get in the testing environment in the game and be like hey come check this stuff out you know blah blah blah here's where whatever don't think the touring thing necessarily um we might do stuff like that for press or certain content creators down the line um but i think obviously like our main focus would be um a lot of those rewards are for people who are kickstarter backers and things of that sort so we definitely want to make sure that they get things first um so i think like there has to be a lot of like carefulness in how we do things but down the line after launch i think there are a lot of amazing things that we can do um with giveaways well obviously um i have planned in my marketing background stuff um you know certain things that are like given to just our content creators to just um you know just giveaways for the community things of that sort so we'll be swapping those things out and giving those away but they would they will always be cosmetic stuff never things that give you power and game um and then on that front a lot of those things might be also achievable in game as cosmetics um but in regards to like the cosmetics for monthly cosmetics those are exclusives so i would like to take away the value of those to people but perhaps down the line other types of of like cosmetic items could be given away as like rewards but i just want to delineate and make sure people know like it would be a separate set of items and things of that sort so it would not tie into the exclusives that you already have or the things that you're achieving in game um through like hard means right like if you have like an epic quest we're not going to give the epic quest item away for people for free like that would just be crazy no we would never do anything like that um it would just be like cosmetic things here and there and stuff like that i like it yeah yeah oh yeah giveaways we'll have fun stuff we'll be working with other other uh products too and maybe the you have like an Ashes of Creation keyboard a mouse and pc who knows so just just stay with us for a bit we're we're not at that phase yet where we're like pushing heavy on the marketing side yet yeah and um ashes will always and has always pushed to be a non-pay-to-win uh company yeah that's exactly why there's no in-game benefits outside of maybe a cosmetic or something that doesn't change how powerful you are anything like that yeah but in regards to events that's a whole other thing um we definitely want to run fun cool events uh toast has put together a documentation of like a ton of really great events and so some of those do require a little bit of dev work um because they're you know they require us to have a little bit of tools to be able to provide for you all but we'll have events we'll have some cool stuff um and you know maybe our gms will pop in the game and play and do some stuff with you all there'll be some stuff that you can you can earn so stay tuned and we'll we'll have fun with everybody i'm just saying easter sandal hunt we have an idea for sandals we already have planned so maybe down the line you'll get to know what that is too so what has been the most stressful part about your job so far i know that ash's creation is changing a lot in a short amount of time it must be hard to keep up with the changes or changes in the workspace and workflow so i don't think for me they're like the changes like the community growing has been too hard i think the great thing about it is that we've solidified like rules and like our goals and core values as a community um and so for us i think like that has been pretty easy going i've actually been really thankful like our community has been amazing we've had a lot of new folks come in and you guys have been so helpful i cannot say thank you enough for all the questions you've answered all of the helpful tips you've provided to folks and just like being very welcoming to people i think that's really important for us to grow and for Ashes of Creation to become like a product that everybody wants to play it does require us to be as a community people who are welcoming because no one wants to join no one like wants to come into a community when the first thing that happens is they get berated and pushed away right like if the first experience they have is they're like hey i have a question even though it's a question that has been answered a million times and i know you guys who have been here with us are like god i'm sick of hearing that question if you're helpful and you answer that question in like a very nice tone that person's gonna remember that because that was their first interaction with somebody in the community and they will be like wow this community was helpful and answered my question and i came away with it being like i want to be part of this um so i think that to me is huge and means so much and the fact that we have people like that um who are already being like great spokespeople for our community that to me makes a big difference um yeah so that has alleviated a lot of stress for me but in regards to like what has been maybe like more more complicated in my life my time frame of my working here um definitely uh like integrating with the community and understanding like where we want to be and making sure that i like make that vision come to life i think has definitely been the thing i know it's been happening a little slower than people maybe want and there's like a lot of things like the content creator program that people want but i want to make sure that we're doing things right and that like you get what you really deserve does that make sense sometimes those things take time um like we're developing products we're revamping the website and i think that's going to make a big difference in a lot of these other initiatives that i have planned and we'll answer a lot of the questions that you had about like where can i get a fan site kit to be very clear where you can get a fan site kit yeah um things like that i want to make those things really easy um books have asked for wallpapers and things like that i said things like that multiple times but you get the point yeah there will be places there will be a proper place for those things to live and um that is definitely my goal it just takes time to make those things come to fruition yeah exactly with wings someone else just said uh a source with more legs so about that spider breeding we were talking about earlier gosh yeah i mean that would be the way to do it right oh boy but yeah um verteca and i also make sure like you know when we have guests on or like whatever there's an influx of people just reminding people you know hey there's a lot of newbies they don't know the same answers that we do just try to be a little patient with them if anything direct them straight to where all the answers are either the official ash's discord or there's the wiki ran by lex um and stuff like that so sometimes the first experience can be the last yep it's very true it happens a lot in a lot of communities and you know depending on like what kind of community you want to build you can build that kind of community if you know the community we're building like at here at intrepid isn't the one you want but you still want to play ashes you know go build go build that community and we'll you know we'll be here so yeah oh hey uh here's a good question i feel uh fubo just asked is how can the community help get the word out for hiring for ashes [Music] obviously if you know people in the industry who are interested in positions uh definitely forward them our way or even if there's a position that's not listed but you think like hey this person would enjoy working there just letting them know that we're hiring and we're looking for people we're looking for talented folks no matter like what position they are obviously we're looking for specific positions um to fill and um once we fill those that will be solid and get us to the goals that we're trying to achieve in the time frame that we're trying to achieve um so yeah i think like the best way is just you know telling people letting people know with throughout whatever platforms you have whether that's word of mouth retweeting something on twitter facebook sharing whatever it might be just so many avenues he says intrepid stuff pet petter i will apply i'm actually surprised none of my cats oh i do have weight that's like normally i have like a cat involved in every stream that i have this is riggs hi right just hanging out waiting for the right time to pounce he's actually like just spoiled the surprise to spoil the surprise he's old he's 19. oh wow oh wow yeah i've had him since he was the size of his little head oh got a couple years got a couple years been around a little bit yeah he's blind now so he can't see anything he bumps into stuff i don't even know if he knows who i am my friend had a pup like that and he was the last like two years of his life he was blind just bumping into walls everywhere yeah he bumps into stuff um luckily like now he kind of knows where everything is for the most part but if we move anything i think he would oh yeah he can definitely probably smell me that's what someone said yeah i think that's how he gets around you can see him sniffing and stuff so but yeah he's a good boy we're kidding all right only a few questions left here okay go ahead oh um um um i was gonna say uh for another one that's kind of off topic before you get back to the ash's stuff okay so if you could design your own d and d dies what would they look like any specific colors fonts nifty designs are just plain and simple um i think i would probably go with something space oriented clearly i love space um so maybe like [Music] a purpley vibe with like space to it maybe some stars and moons on it that'd be my vibe okay okay the gothic font or something i don't know i was kidding we set up the zoom called all there was was like this like purpley blue just galaxy and then her voice and i was like oh i'm being chatted to you through the galaxy they're mind control or something it was very cute though um you can do the space are you able to answer this question by lawless jane cosmetics are obviously a big part of an mmo is there going to be some a similar system to transmogs and well it might not work exactly like the wow transmog system but you will be able to put um cosmetics on your items that have cosmetic flats so some items will allow that yeah and they've they've said already also there's gonna be uh you're gonna be able to apply colors and stuff to them so you'll be able to edit it around pretty bit they didn't like you fading away i guess i'm sorry it's trying to be like the the space voice reminds me of sirens talking to you in borderlands she isn't real okay good to know so um here's a fun question for you though if intrepid were to be segmented into separate divisions based on job role say like designing concept art in-game art engineering support etc which team would you be most excited to market as a standalone service and why [Music] honestly i think i would really love to market um one of the art divisions cause like they just make such amazing stuff like concept or in-game art would probably be the jam just because like it's easier to market i guess would be the most fun um [Music] yeah this could be most easily appreciated by more people yeah and i think it you could do a lot with it right there's a lot of things that you could do with it in order to like and and i guess there's a lot of people in the market looking for people who can create our assets for them no matter what it is whether it's for like their brand or um their product so i think it'd be easy to sell too absolutely absolutely hey marketing i'm down with marketing tacos tacos are delicious also easy and also uh fupo uh you don't market bacon you just say bacon and people immediately have love for it that that's it that's it bacon's delicious you just you could have bacon everything bacon scented candles bacon perfume they actually do make those yeah yeah yeah they actually do make a bacon scented like everything for like body wash and shampoo and conditioner because i accidentally stumbled across it when i was looking for uh was office warfare supplies like a little like you can get uh usb powered uh foam missile launchers so you could like put it on the other side of your desk and it will actually show you a little video like the camera aiming the missile launcher on the other side you can fire it with your space i used to work at a company where like there'd be just like all-out war all of a sudden with nerf guns and they actually had to put up some rules because people were just like doing it and at one point like our community team put up like these huge giant like shields on top of our food our like cubicles so that you wouldn't just get like a barrage of bullets at you game companies you know we have a little bit of fun true story true story all right i think um we could probably start winding down here soon did you have a maybe another the the questions you really wanted to get out there uh i've just been kind of looking through chad and grabbing just random chat questions as they come through um i don't know exactly what you can uh i did put through with the bot the Ashes of Creation i'll go ahead and put it in right now oops sorry that is me copying the last question my bad um but i here is lucy see um here's the official um subreddit mega thread for ash's creation questions um i don't know what she can or cannot answer because a lot of these questions are kind of more game related um but i think yeah heavy design yeah um yeah definitely leave those ones for like a q a for a live stream those are great so definitely keep in mind that we do on the community side do um there will be sometimes where we won't because we'll be you know live streaming like full content of like a you know play-through or something like that but most often we do um a q a segment and maybe we'll do another ama because folks really liked that down the line as well yeah um were you able to say if uh the in the future because you see how there's like the nikola costume there with like the fishing net and everything would those be one piece like well i had to apply that whole thing or can i apply pieces of it kind of like in video this is asked by andean so the costume is a one-piece set and we'll go over the entire your entire look um but the accessory item that can go on an individual item okay so if you get like the accessory item that one can go on any like i think for example yes so the belts for example would be something that would go over the belt if there's a cosmetic slot on that belt okay cool and then the costume itself would cover your entire costume not just um one of your cosmetic squats um jedsey sorry your your name is real long jedsee uh your question is how outside of official forums and social media do you want to engage the ashley creation community um one great way for that is to join the official discord ashley's creation disk where there's tons of engagement there they always post updates and news if uh verteca doesn't mind grabbing the official link to the official discord yeah so we have i mean if you want to find out where we're at we always keep you up to date on the news in the news section of our website um so that's going to be like your premier news that we always have content going up i've been putting the live streams up there now too so hopefully that's easier for you all going moving forward um especially with like our we're gonna have a new layout for the website as well so that will make it easier um and down the line or and we also have a discord so definitely check us out over there twitter facebook um instagram if you're interested in art stuff and um we do instagram and instagram story or facebook stories and instagram stories snapchat snapchat's your thing we're also posting there and we do keep an eye on reddit and stuff although that is kind of more community run um we do obviously like watch stuff there and post things there as well from the Intrepid Studios account as well as some of our own accounts um and then the forums is a great place that is obviously like i always say if you have any feedback or suggestions or you want to have a discussion about stuff that is the premier place to go because we can gather data from that whereas like other platforms might not be as easy for us to grab you know information and data and consolidate things because we own the back end of it so we can easily grab that stuff and make reports and put reports together we do social reports as well but it's harder to get the data because those social companies own those on the data so we only have access to what they give us um so yeah uh follow us come hang out with us help us youtube and twitch we also are in there too help maggie get the Ashes of Creation instagram to 10k followers yeah they get me to 10k i just want to be like why is the swipe up mechanic hidden behind 10k followers like snapchat doesn't do that yes the instagram the insta right there go there we're getting there it's so close so you gotta do it yeah just follow there you go shameless plug yes um as for vertec and i in terms of keeping up with the community we do have our own discord please definitely do feel free to join us we always are looking for new content creators who are joining the wonderful ashes with the newest type that maggie and the wonderful team at intrepid has created from ashes of creation and uh surrounding alpha one and such so yeah um if you're interested if you're a content creator if you're an art person like i mean z makes content technically by making art for the content the community so like things like that if you like to make art if you'd like to do a podcast or youtube videos if you just want to come and chat about your favorite part of being on like ash's creation community we'd love to have you on and we loved having maggie on today to talk about what it's like to be a community marketing lead since i always get that entire title yes okay it's a weird title so i don't know i was really sleepy and i was i was trying to like i was like there's a c before here but i don't remember what the c was for maybe i'm getting confused with cm i'm like i don't know i just know it's a marketing lead for sure so it's okay yeah yeah toast does a good job of managing most of the community stuff so i don't have to focus on it so it's fine yes yes and we just want to say thank you to all of you who joined us today um and maggie for your time uh we will be taking a one week break uh actually we were originally like second and last week of of the month but with the new information and people frankly making new stuff coming out we're going most likely weekly as soon as we get out to the new place but uh on the 23rd through the 29th we'll be moving and we're hoping to just have a chill stream with you guys on the 29th oh hey and stuff like this just to jump in real quick like woodchip just posted in here this is also why we would love you to join our discord for random things that our uh our friends let us know about like what chip just said the tavern side gaming just started streaming so yeah if anybody would like more ash's stuff i think we should go ahead and read them okay let me go once once i see all the goodbyes and everything we'll go ahead and read on over and say hello to the tavern side yeah i agree we don't catch everything so by all means please help keep us informed yes yes yes definitely but maggie thank you so much for coming on we really loved having you thanks for inviting me everybody out there watching us you people are all amazing spending your time with us you could have been doing anything and you chose to spend it with us so thank you we appreciate it yeah yeah thanks for having me and i hope i hope you enjoyed chatting with me about marketing maybe maybe not as exciting as some of the game development stuff that you all want to hear but um hey i had fun oh yeah you said we like to know who you are so yeah and that can't always be about like ash's development because i mean you guys are more than just ash's content constantly that's what we want to look at is like who you are as a person and not as an ashes person necessarily on the internet so yeah you can easily find me exactly all right yeah please people by the way stop by and like check out her twitter she does some a lot of really nifty projects i've got her randomly on uh yeah cosplay like doing a d session in cosplay on twitch yeah so she does some really fun stuff thanks alrighty well i'm gonna go ahead and get ready to uh raid tavern side feel free to hang out otherwise have a great day guys thank you for joining us and thank you for getting to know maggie with us i gotta go back to work i got lots of stuff to do thank you again for your time maggie love everybody bye bye [Music]